Frequently Asked Questions

In order to ensure optimal security and a seamless learning experience, it is recommended to access the Course Modules using the latest web browser versions on both PC and mobile devices (e.g., Chrome, Safari, or Firefox).

To determine if your web browser version is up-to-date, you can visit the following website: https://updatemybrowser.org/. This site will help you verify if you have the latest version installed or guide you on how to update your browser for better compatibility and performance.

By using the latest browser versions, you can maximize the features, functionality, and security measures implemented within the Course Modules, ensuring a smooth and efficient learning experience.

If you have any further inquiries, please feel free to contact us:
Telephone: 877-374-2687
Email:[email protected]

Certainly! Upon successful completion of our Courses, every user, including the members of your enrolled group, will receive an online Certificate of Completion. It is important to note that the certificate becomes available once the user has completed the course lecture and passed the associated test.

To obtain the certificate, each user needs to fulfill two requirements:

  1. Complete the Course Lecture.Users must go through the entire course lecture material, ensuring they have covered all the necessary content.
  2. Pass the Test.After completing the lecture, users will be required to take and pass the associated test. The test may assess the understanding and knowledge gained throughout the course.

Once these two requirements have been met, the online Certificate of Completion will be made available to the user within the EPICourses user interface.

The certificate serves as a testament to their successful completion of the course and can be used for professional development purposes or as proof of training completion.

We encourage all participants to actively engage with the course material, complete the lecture, and demonstrate their understanding by passing the test in order to receive the well-deserved Certificate of Completion.

If you have any further inquiries, please feel free to contact us:
Telephone: 877-374-2687
Email:[email protected]

Absolutely! The OSHA Healthcare Compliance Course with Bloodborne Pathogens Training is completely free of charge.

You can access the course without providing any payment information or making any purchases. There are no hidden fees or catches associated with this course.

At EPICompliance and EPICourses, we are dedicated to promoting healthcare safety. As part of our mission, we prioritize the well-being of healthcare providers and patients. Needle sticks, bloodborne pathogens, and biomedical waste handling are critical areas that require education and training. Therefore, we offer the OSHA Healthcare Compliance Course with Bloodborne Pathogens Training free of charge every year.

Our commitment to safety and education drives us to provide this valuable resource without any cost or obligation to the participants.

Rest assured that by enrolling in OSHA Healthcare Compliance Course with Bloodborne Pathogens Training, you gain access to high-quality training materials and resources without the worry of unexpected charges.

If you have any further inquiries, please feel free to contact us:
Telephone: 877-374-2687
Email:[email protected]

  • Make sure that you have clicked on the box that shows “I’ve read and accept the terms & conditions.*” This is located near the “PLACE ORDER” button.
  • Check if there are any missing information required on the BILLING detail(s). Supply needed information as applicable.
  • Once above steps are done, click “PLACE ORDER” button to complete payment.

Should you have any questions, issues, and concerns, you may contact us via:
Telephone: 877-374-2687
Email: [email protected]

The estimated completion times for each course are as follows:

FREE COURSES:
  1. OSHA for Healthcare Compliance Course with Bloodborne Pathogens Training – FREE: This course consists of 73 slides and typically takes approximately 120 minutes to complete.
  2. COVID-19 Emergency Temporary Standard (ETS) Training – FREE: This course consists of 46 slides and typically takes approximately 60 minutes to complete.
  3. Active Shooter Response Training – FREE: This course consists of 25 slides and typically takes approximately 60 minutes to complete.
PAID COURSES:
  1. HIPAA Privacy Training Certification (1.0 Credit Hours): This course consists of 26 slides and typically takes approximately 60 minutes to complete.
  2. HIPAA Security Training Certification (1.0 Credit Hours): This course consists of 35 slides and typically takes approximately 60 minutes to complete.
  3. ACA/OIG Medicare (waste, fraud & abuse) Training Certification (1.0 Credit Hours): This course consists of 53 slides and typically takes approximately 60 minutes to complete.
  4. OSHA for Healthcare with Bloodborne Pathogens Training Certification (2.0 Credit Hours): This course consists of 75 slides and typically takes approximately 120 minutes to complete.

Click here to access courses

After completing each course, you will be required to take the corresponding Test. The Test consists of 10 multiple-choice questions. To pass the test and obtain the Course Certificate, you will need to achieve a score of at least 70%.

Note that the duration of course completion may vary due to various factors, such as individual circumstances (e.g., prior knowledge, learning style, or personal commitments) and external influences (e.g., interruptions, technical difficulties, or environmental distractions).

It is recommended to allocate sufficient time for each course to ensure a comprehensive understanding of the content.

If you have any further inquiries, please feel free to contact us:
Telephone: 877-374-2687
Email: [email protected]

The course certificates are valid for one year from date of completion.

Should you have any questions, issues, and concerns, you may contact us via:
Telephone: 877-374-2687
Email: [email protected]

In the event that you do not achieve a passing score on your first test attempt, we provide you with the opportunity to retake the test to improve your results.

There is no predetermined limit to the number of test retakes permitted.

We understand that learning and mastery require time and practice, so we encourage you to retake the test as many times as needed until you achieve a passing score.

You can review the course materials to enhance your understanding.

Our goal is to support your success and help you acquire the knowledge and skills covered in each course.

If you have any further inquiries, please feel free to contact us:
Telephone: 877-374-2687
Email: [email protected]

At EPICourses, we prioritize the protection and privacy of your data. We continually update and enhance our security systems to ensure the safeguarding of your information.

When it comes to accessing your course activities, progress, and related data, please be aware that if your courses are administered by your company or organization, your group administrator will have access to this information for the purpose of tracking your progress. We maintain strict confidentiality protocols and ensure that access to your personal data is limited to authorized personnel who require it for administrative purposes.

If you have any further inquiries, please feel free to contact us:
Telephone: 877-374-2687
Email: [email protected]

To ensure you stay informed about our current offerings and special promotions, we periodically advertise Coupon codes for discounts. Subscribing to our mailing list is a fantastic way to receive automatic email notifications regarding these codes. Additionally, you can visit our website regularly or reach out to our team to inquire about available coupon codes.

However, if there are currently no active coupon codes, you can still enjoy discounted rates by selecting our course bundles instead of purchasing individual courses. Our course bundles offer a cost-effective option for comprehensive learning.

If you have any further inquiries, please feel free to contact us:
Telephone: 877-374-2687
Email: [email protected]

To update the name on your certificate, please contact us directly so that we can assist you with the necessary corrections. In order to ensure the accuracy and security of your account, we kindly request that you send an email to [email protected]</a from the email address associated with your registered account.

By following this procedure, we can verify the account owner and proceed with making the required changes to your certificate. We appreciate your cooperation and will promptly address your request.

If you have any further inquiries, please feel free to contact us:
Telephone: 877-374-2687
Email: [email protected]

If you have completed the course but are unable to access the test, and you see the message “Please go back and complete the previous lesson,” we recommend following these steps to resolve the issue:

  1. Ensure that you have not inadvertently skipped any of the course slides or lessons. Review the course content and verify that you have completed all the required components.
  2. Perform a hard refresh of your screen by simultaneously pressing the Ctrl + F5 buttons on your keyboard. Once the refresh is complete, look for the button on the lower part of your screen that prompts you to “Proceed to take the test.” Click on it to attempt accessing the test.
  3. If the issue persists even after following the previous steps, try logging out from the EPICourses website. Then, reload or refresh the page in your browser and log back into your EPICourses account. Once logged in, navigate to the specific course and make another attempt to access the test.
  4. If you continue to encounter difficulties, contact our support team. We are here to help resolve any technical issues and ensure a smooth learning experience.

If you have any further inquiries, please feel free to contact us:
Telephone: 877-374-2687
Email: [email protected]

We currently accept payments via credit card.

Should you have any questions, issues, and concerns, you may contact us via:
Telephone: 877-374-2687
Email: [email protected]

Yes, you can proceed with the Lesson even if you are unable to listen to the audio. It’s important to note that our courses vary in their format. Some courses include audio-visual presentations, while others are text-based or read-only.

For courses with audio-visual presentations, we highly recommend listening to the audio while watching the visual content to fully benefit from the material. However, if you are unable to play the audio, you can still go through the lesson slides and access the written content.

In situations where audio playback is not feasible, we suggest using an audio headset or headphones if possible, as it allows you to listen privately without disturbing others.

Our goal is to provide a diverse range of learning options to accommodate various preferences and circumstances.

If you have any further inquiries, please feel free to contact us:
Telephone: 877-374-2687
Email: [email protected]

EPICourses provides free and self-managed courses. However, if you require course administrator features and functions, we recommend accessing the courses via the EPICompliance Training platform. By utilizing this platform, you, as the manager or an authorized individual from your organization, will have the ability to supervise and oversee various aspects of the courses while your office personnel takes them.

For example, your organization can purchase multiple seats for the courses of interest. As the manager or authorized person, you can assign specific courses to individual personnel. This allows you to track and monitor their course progress, ensuring that they are completing the required training.

We understand the importance of maintaining oversight and compliance within your organization. With the course administrator features available, you can effectively manage the training process for your office personnel.

If you have any further inquiries, please feel free to contact us:
Telephone: 877-374-2687
Email: [email protected]

All of the following training/courses are designed to be taken entirely online:

  1. OSHA for Healthcare Compliance Course with Bloodborne Pathogens Training – FREE
  2. COVID-19 Emergency Temporary Standard (ETS) Training – FREE
  3. Active Shooter Response Training – FREE
  4. HIPAA Privacy Training Certification (1.0 Credit Hours)
  5. HIPAA Security Training Certification (1.0 Credit Hours)
  6. ACA/OIG Medicare (waste, fraud & abuse) Training Certification (1.0 Credit Hours)
  7. OSHA for Healthcare with Bloodborne Pathogens Training Certification (2.0 Credit Hours)

There is no requirement to attend any of the Courses in a physical classroom setting.

Each course is delivered through our online platform, providing convenience and flexibility for learners. The courses consist of individual lessons, tests, and corresponding certificates, all of which are accessible and completed online.

Some course lectures are presented using an audio-visual method, combining both audio and visual elements to enhance the learning experience, while other course lectures are in text-only or read-only format.

After completing the lecture, learners can proceed to the corresponding online test, which is presented in a multiple-choice format. To successfully pass the test and obtain a certificate, a minimum passing score of at least 70% is required.

Once you have successfully completed a course and achieved a passing score, the certificate is generated online. You can save the certificate to your computer or device, and if desired, print it out for your records or to provide proof of completion.

We strive to make the learning process convenient and accessible, allowing you to study and obtain certifications from the comfort of your own location.

If you have any further inquiries, please feel free to contact us:
Telephone: 877-374-2687
Email: [email protected]

Absolutely! If you need to take a break in the middle of a Course lecture, you can pause your session and continue from where you left off when you have the opportunity to return. Your Course progress is automatically saved online in real time.

When you log back into your EPICourses account, you can easily navigate to the Course lecture you were previously taking. At that point, you have the option to either continue from the exact point where you left off or choose to start the lecture from the beginning, depending on your preference.

We understand that flexibility is important, and we strive to provide a user-friendly learning experience that accommodates your schedule and preferences.

If you have any further inquiries, please feel free to contact us:
Telephone: 877-374-2687
Email: [email protected]

No, there is no limit. You have the flexibility to view the Course lecture as many times as needed before proceeding to the Test. We understand that reviewing the material is crucial for learning and comprehension. Therefore, feel free to restart the lecture as many times as necessary to ensure a thorough understanding of the content.

We encourage you to take full advantage of the Course lecture and its resources to enhance your knowledge and prepare for the Test effectively.

If you have any further inquiries, please feel free to contact us:
Telephone: 877-374-2687
Email: [email protected]

Absolutely! You will have continued access to review the content of the training or Lesson even after completion. We understand the importance of revisiting the material for reinforcement or refreshing your knowledge.

You are welcome to go back and review the Course lecture as often as you like. Whether you need to revisit specific topics before retaking a Test or simply wish to refresh your understanding of the Course content, you have the flexibility to do so.

Please note that while you can access and review the Course lecture at any time, the availability of specific Courses may be time-limited. For example, the ‘OSHA for Healthcare Compliance Course with Bloodborne Pathogens 2023 Training – FREE’ will be accessible only during the specified year (2023). Afterward, the Course will be archived beginning in January of the following year.

If you have any further inquiries, please feel free to contact us:
Telephone: 877-374-2687
Email: [email protected]

No, you will not be required to make any additional payments if you need to review a Course lecture or retake a Test after not passing on your initial attempt.

We understand that learning is a process, and sometimes additional review or practice is necessary to achieve the desired outcome. Therefore, there are no additional fees associated with accessing Course lecture for review purposes or retaking Tests.

Furthermore, if you are enrolled in our the ‘OSHA for Healthcare Compliance Course with Bloodborne Pathogens 2023 Training – FREE’, you will not be required to pay any fees from the start. The Course is provided to you without any cost.

If you have any further inquiries, please feel free to contact us:
Telephone: 877-374-2687
Email: [email protected]

To obtain a copy of your certificate for the Course you have completed, please follow these steps:

  1. Log in to your EPICourses.com account using your credentials.
  2. From the top menu bar, navigate to the “My Account” tab.
  3. On the “My Account” page, you will see a list of your Registered Courses, along with the completion percentage and status of each Course.
  4. Locate the specific Course for which you completed all requirements.
  5. To view the detailed results of your Test attempts for that Course, click on the triangular bullet icon next to the Course name. This will expand the section to display your Test results.
  6. Look for the ribbon icon under the “Certificate” column and click on it to generate and access your Certificate of Completion.
  7. Once your Certificate is displayed, you can choose to print it out for your records.

If you have any further inquiries, please feel free to contact us:
Telephone: 877-374-2687
Email: [email protected]

To review your answers from a previous Test, please follow these steps:

  1. Log in to your EPICourses.com account using your credentials.
  2. Access the “My Account” tab from the top menu bar.
  3. On the “My Account” page, you will find a list of your Registered Courses, displaying the completion percentage and status for each Course.
  4. Locate the specific Course for which you completed the Test.
  5. Click the triangular bullet icon next to the Course name to expand the section and view your Test attempts.
  6. Look for the clipboard icon under the “Statistics” column and click on it.
  7. A pop-up info box will appear, displaying the questions from the Test you took, along with your answers and corresponding score.

If you have any further inquiries, please feel free to contact us:
Telephone: 877-374-2687
Email: [email protected]

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